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# Contributing guidelines
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## Reporting an issue [](https://isitmaintained.com/project/zeffy/wufuc)
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#### Before you create an issue, please make sure of the following:
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- Are you using at least the [latest stable version](../../releases/latest)?
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- If you previously used any of the old batchfile patches, did you revert it by running `repair_wuaueng.dll.bat`?
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- Have you tried restarting your computer?
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#### After you've confirmed those things, get a complete debug log by doing the following:
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1. Download a program from Microsoft called [DebugView](https://technet.microsoft.com/en-us/sysinternals/debugview.aspx).
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2. Start `Dbgview.exe` as administrator and check `Capture -> Capture Global Win32`.
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3. Restart wufuc and `wuauserv` by running `debugview_helper.bat` as administrator.
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4. Output will be shown in DebugView, copy/paste this text into your issue.
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This is necessary because there isn't really a way for wufuc to directly interact with your desktop to show you error messages, as it runs outside the context of a normal user session, just like a system service.
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Any new issues that don't have debug logs (when relevant) will be closed immediately and the poster directed to the contributing guidelines.
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#### Other helpful information to include when reporting issues:
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- What build are you using? Stable release or unstable AppVeyor builds?
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- What version of Windows are you using? (e.g., Windows 7 x64)
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- What is the file version or SHA-1 hash of `C:\Windows\System32\wuaueng.dll`?
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- Any other information you feel is relevant to your issue.
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